Privacy Policy
Data controller
The data controller responsible for processing personal data collected through this website is Tlaxyronvorl, located at 7193 Bd Newman, LaSalle, QC H8N 2K3, Canada. Contact identifiers published in the site footer may be used for privacy-related requests.
Scope and purpose
This policy describes how we handle personal data when you browse pages, use forms, communicate with us, or interact with cookie-based features. We process data only for defined purposes such as responding to messages, operating the site, meeting legal obligations, and—where you consent—analytics or marketing.
Categories of data
Depending on how you use the site, we may process identification and contact data (for example name, email address, telephone number if provided), message content, technical connection data (such as browser type, approximate location derived from network information where available), and records of consent for cookies or marketing.
Legal bases (GDPR)
Where the GDPR applies, we rely on one or more of the following: performance of a contract or steps prior to a contract when handling orders or service-related requests; legitimate interests in securing the website and understanding aggregated traffic, balanced against your rights; consent where required for non-essential cookies or optional marketing; legal obligations such as accounting or regulatory duties.
Retention
We keep personal data only as long as needed for the purposes described. Contact form records may be retained for the period required to complete your request and for a limited follow-up archive unless a longer period is mandated by law. Technical logs may be kept in line with security policies and then deleted or anonymised.
Sharing and transfers
We may share data with hosting providers, email delivery services, or analytics partners who process data under written terms. If data is transferred outside the European Economic Area, we use appropriate safeguards such as standard contractual clauses where applicable.
Security
We apply technical and organisational measures appropriate to the risk, including access limitations, encryption where suitable for transmissions, and procedures to restore availability in the event of an incident. No online transmission can be guaranteed as fully secure.
Your rights
Subject to applicable law, you may request access, rectification, erasure, restriction of processing, data portability, and object to processing based on legitimate interests. You may withdraw consent at any time where processing is consent-based. You may lodge a complaint with a supervisory authority in your country of residence.
Geographic scope and Canadian law
Tlaxyronvorl is operated from Quebec, Canada. Depending on your location, federal Canadian law (including the Personal Information Protection and Electronic Documents Act where it applies), Quebec’s Act respecting the protection of personal information in the private sector (Law 25), and provincial consumer rules may apply to our processing of personal information. Visitors from the European Economic Area, the United Kingdom, and Switzerland benefit from the rights described in this policy where the GDPR or equivalent standards apply, including safeguards for transfers of personal data.
Food supplement context and advertising
When you browse pages about OrlunaWell or similar food supplements, we may process data to respond to enquiries, show inventory-related messages, and—if you consent—measure how our pages are used in connection with online advertising. We do not use personal data to make therapeutic claims about supplements. Promotional activities are designed to present factual product and ordering information consistent with applicable advertising rules for dietary supplements.
Measurement and advertising partners
Where you allow optional analytics or marketing cookies, information may be shared with technology partners that help us measure site traffic or deliver ads. Those partners process data under contractual terms and, where required, as processors or service providers. You can withdraw consent for non-essential cookies through the cookie controls on the site.
Children
The site is not directed at children, and we do not knowingly collect data from minors without verifiable parental authorisation where such collection would be required.
Updates
We may revise this policy to reflect legal or operational changes. The updated version will show the last updated date above.